CC99 Terms and Conditions — Complete Guide

1 Introduction & Scope

These Terms & Conditions ("Terms") of CC99 constitute a legally binding agreement between the CC99 platform and its users. By creating an account or using the platform, you are deemed to have fully accepted these Terms.

CC99 is an online gaming and betting platform serving users in Bangladesh and select other countries. Our terms and conditions are published in Bengali so our Bangladeshi players can read and understand them with ease.

These Terms apply to CC99's website, mobile browser version, and all related services. In the event of any dispute, CC99's decision shall be considered final.

2 Account Register

To open an account on CC99, you must be at least 18 years of age. Providing accurate and complete information at the time of registration is mandatory. CC99 reserves the right to close any account created using false or misleading information, at any time.

Account Registration Requirements

• Each person may only register one account. Multiple accounts will be permanently closed.
• The mobile number or email address used during registration must be valid and active.
• Keeping your account password confidential is entirely your responsibility.
• Your national ID card or passport details may be requested for account verification.
• Transferring or renting your account to any third party is strictly prohibited.

Identity Verification (KYC)

CC99 follows internationally recognized KYC (Know Your Customer) standards. Identity verification may be required before processing a withdrawal request or after a certain deposit threshold is reached. Withdrawals may be delayed if the verification process has not been completed.

3 Deposits & Payments

Deposits on CC99 can be made via Mobile Banking, Nagad, and Rocket. Funds are credited to your account within 1–3 minutes of a successful deposit. CC99 does not charge any deposit fees, though your mobile banking provider's own charges may apply.

• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts are not permitted and any such funds will be returned.
• If your balance does not appear within the expected time after a deposit, please contact the support team.
• Daily deposit limits are set in accordance with the platform's security policy.

4 Withdrawal Policy

Withdrawals from CC99 are typically processed within 15–30 minutes. The minimum withdrawal amount is BDT 500 and the maximum per single withdrawal is BDT 1,00,000. CC99 reserves the right to verify your identity before approving a withdrawal request.

Withdrawal Terms

• Wagering requirements must be met before withdrawing bonus winnings.
• CC99 may temporarily hold withdrawals in cases of suspicious transactions.
• A maximum of 3 withdrawal requests can be submitted per day.
• Large withdrawal amounts may be delayed if KYC verification has not been completed.
• Processing times may be slightly longer on weekends or public holidays.

5 Bonuses & Promotions

CC99's bonus and promotion offers are subject to specific terms and conditions. Each bonus carries its own wagering requirements, validity period, and usage limits. Please read the relevant terms carefully before accepting any bonus.

General Bonus Terms

• The welcome bonus is for new members only and can be claimed once on your first deposit.
• Funds cannot be withdrawn directly from the bonus balance until wagering requirements are fulfilled.
• A maximum withdrawal cap may apply to winnings derived from bonus funds.
• Multiple bonuses cannot be used simultaneously unless explicitly approved.
• CC99 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, CC99 may investigate the account in question.

6 Gaming Rules

All games available on CC99 — slots, Live Casino, Sports Betting, and fish games — are operated in accordance with established gaming regulations. The specific rules for each game are detailed within the game interface.

• All game outcomes are determined by certified RNG (Random Number Generator) technology.
• If a game is left incomplete due to a technical issue, CC99 will review the case and provide a resolution.
• Betting limits are set individually for each game, and CC99 reserves the right to change them.
• Odds in Sports Betting can change — always verify the odds before confirming your bet.
• If your internet connection drops during a game, CC99's system will automatically manage the session.

7 Prohibited Activities

The following activities are strictly prohibited on CC99. Violations may result in permanent account closure and forfeiture of any associated balance.

• Creating multiple accounts to take advantage of bonuses (multi-accounting).
• Creating or verifying an account using another person's identity documents.
• Identifying a bug or error in the gaming software and exploiting it for personal gain.
• Playing using bots, scripts, or automated software.
• Using the platform for money laundering or processing illegal funds.
• Harassing, threatening, or showing disrespectful behavior toward other players or CC99 staff.
• Attempting to hack or gain unauthorized access to CC99's systems.

8 Account Closure Policy

CC99 may temporarily or permanently suspend an account under the following circumstances. Users are generally notified before an account is closed; however, in cases of serious violations, immediate suspension may occur without prior notice.

• In the event of a violation of these Terms & Conditions.
• Providing false information during the KYC verification process.
• If the account has been inactive for an extended period (more than 12 months).
• When self-exclusion is activated at the user's own request.
• In accordance with directives from law enforcement authorities.

If your account is closed, any legitimate balance can be recovered through CC99's support team. However, balances may be forfeited if the closure is due to a violation of our terms.

9 Privacy & Security

CC99 treats the protection of your personal information as its highest priority. All data is secured with SSL encryption and is never sold or shared with any third party. For more details, please see our Privacy Policy Read.

• Personal information is used solely for service improvement and identity verification.
• Use a strong password to keep your account secure.
• If you notice any unusual activity on your account, contact the support team immediately.
• Always log out after using a public or shared device.

10 Responsible Gaming

CC99 believes gaming should be a healthy form of entertainment. We actively work to prevent gaming addiction and are committed to the mental and financial well-being of our players.

• You can set a daily, weekly, or monthly deposit limit at any time.
• You can temporarily or permanently exclude yourself from the platform using the self-exclusion option.
• If you notice signs of gaming addiction, please seek professional help.
• Ensure that no one under the age of 18 accesses or uses the platform.

11 Right to Modify

CC99 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Notice of changes will be posted on the platform, and the updated terms will take effect from the date of publication.

Continued use of the platform after any update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay up to date. If you have any questions, please reach out to our 24/7 support team.