Protecting your personal information at CC99 is our top priority. This Privacy Policy explains how your data is collected, used, and kept secure.
This Privacy Policy ("Policy") of CC99 describes our practices regarding the personal information of platform users. By using the CC99 website or related services, you are considered to have accepted this Privacy Policy.
We have published this Privacy Policy in English specifically for users in Bangladesh. CC99 believes every player should have a clear understanding of how their data is handled. That is why we present our Privacy Policy in plain, straightforward language rather than complex legal jargon.
This Privacy Policy applies to all CC99 services, websites, and mobile applications. If you have any questions, please contact our 24/7 support team.
CC99 collects only the information necessary to provide our services. We never collect excessive or irrelevant data. The sources and types of data we collect are detailed below.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Account Management | 5 years after account closure |
| Contact Information | Notifications & Support | For the duration the account remains active |
| Transaction Information | Financial Records & Audits | 7 years as required by law |
| Technical Information | Security & Performance | 90 days |
| Gaming Activity | Responsible Gaming Monitoring | 3 years after account closure |
CC99 uses collected information only for legitimate purposes. Our primary goal is to deliver the best gaming experience and ensure the security of your account. Each purpose for which we use your data is clearly outlined below.
CC99 never sells, rents, or transfers your information to third parties for commercial purposes. That is our commitment.
CC99 follows the highest industry standards to protect your information. Our servers and databases operate in compliance with international security protocols. Every transaction and piece of personal data is stored in encrypted form.
You also share responsibility for the security of your account. Use a strong password, never share it with anyone, and always log out after using a public device.
CC99 does not retain any information longer than necessary. Most personal data is deleted within a set period after an account is closed. However, certain financial records may be kept for longer periods due to legal obligations.
CC99 never sells your personal information to third parties. However, limited data may be shared with trusted partners solely to deliver our services. This is done only when necessary and under strict confidentiality agreements.
All our partners are bound by a strict data processing agreement. They may use your information only for specified purposes and may not pass it on to any third party.
The CC99 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help our platform function more effectively.
You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.
CC99 believes you should have full control over your own information. We therefore provide our users with the rights listed below. To exercise any of these rights, please contact our support team.
You can find out what information we hold about you. Upon request, detailed information will be provided within 30 days.
If any of your information is incorrect or incomplete, you may request a correction. We will update it as promptly as possible.
After closing your account, you may request deletion of your personal information — except for data subject to legal obligations.
You may request that the processing of your data be restricted under certain circumstances.
You may receive your information in a structured, machine-readable format.
You may object to marketing communications or certain types of data processing.
CC99 strictly does not knowingly collect any information from individuals under the age of 18. Our platform is exclusively for adults. Age is verified at registration, and any account found to belong to a minor is closed immediately.
If you become aware that a minor is using our platform, please notify our support team immediately. We will take prompt action.
CC99 may update this Privacy Policy when necessary. For any significant changes, we will post a notice on the platform and send a notification to your registered number. Updated policies take effect from the date of publication.
Continued use of the platform after an update constitutes acceptance of the revised Privacy Policy. We recommend visiting this page regularly to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team typically responds within 48 hours.
Our support team is available 24/7, 7 days a week to assist you. Feel free to reach out with any privacy-related concerns.
Key Features of Our Data Protection Measures
CC99 uses 256-bit SSL encryption — the same technology used by the world's leading banks to protect their customers' data. Every transaction and piece of information you share is fully secure.
CC99 never sells or rents your personal information to third parties. Your data is used exclusively to provide you with our services — that is our clear and unwavering commitment.
Our systems are regularly audited by independent security experts. Any vulnerabilities are identified and resolved quickly to keep your information safe at all times.
At CC99, you can view, correct, or request deletion of your stored information at any time. You have full control over your data.
We collect only what is strictly necessary to provide you with our services. We consciously avoid gathering excessive or unnecessary information.
Instead of complex legal jargon, CC99 publishes all policies in plain, easy-to-understand language. We want you to know exactly what we do with your information.
Simple answers to the most frequently asked questions